Product: Lillian Vernon Shipping Service Clear all filters (0 of 6 reviews match)
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I orderes an item and never received the tracking information, only to have to request it after I didnt receive it. One I got the tracking number I realizes I put the wrong house number. The one I put did not exist. I contated LV and the customer services reps were...
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Lillian Vernon Shipping Service
#1227184
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On 12/4/17 I ordered 3 personalized pillows with Christmas themes.I did it over the phone because the website was not clear about how to deal with the personalization. The associate took my order and that was that. The pillows arrived in 2 separate boxes on January...
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2.4
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Lillian Vernon Shipping Service
#1169588
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Lillian Vernon - Horrible!!

Ordered labels for approximately $23 dollars, was charged $5 for packaging fee and $12 for shipping. Interesting part, my labels were delivered in an average envelope with a .49 cent stamp!!!!! Really! No shipping costs, no box but charged $17 for a nene rope with one stamp!!!
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Lillian Vernon Shipping Service
#1153761
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Two weeks later I contacted Lillian Vernon to ask about the order and I submitted the order confirmation number. I received an email reply that stated there was no order, it didn't exist. Eventually they sent the order and the Thanksgiving items arrived on Dec. 6,...
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2.3
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Lillian Vernon Shipping Service
I liked
  • Personalized gifts
I didn't like
  • Delay in delivery and lack of communication with me
#1143077
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I would not recommend Lillian Vernon to anyone. I ordered a gift for my son in law for Christmas and have been calling for two weeks getting the runaround. Every time I call I'm told the item will be sent in a couple of days. I called this morning and was told the item...
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4.3
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Lillian Vernon Shipping Service
#976675
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I tried to make a purchase using a code on the catalog that guaranteed $4.99 shipping.When I placed the order online, they added an addition $3.99 for "care and packaging"! So they wanted me to pay $9 for $5 shipping. And normally, the shipping would have been $12.99...
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2.5
Colora, Maryland
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Lillian Vernon Shipping Service
#901061
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